Benue State University, Makurdi

COPING ABILITY ON TURNOVER INTENTIONS AMONG EMPLOYEES OF POST-CONSOLIDATION BANKS IN NIGERIA: ARE THERE GENDER DIFFERENCES?

Adepeju Ogungbamila
(Department of Psychology, Benue State University, Makurdi, Nigeria +2347062663826, uchoaondoaver@yahoo.com)

Abstract

The coping ability of bank employees could serve as a major factor that can limit the rate of turnover intentions among bank employees. This study therefore, investigated the extent to which coping ability predicts turnover intention among bank employees. It also examines gender differences in turnover intention among bank employees. Using an accidental sampling technique, 148 bank employees (81 males; 67 females), selected from 7 commercial banks in Ondo State, Nigeria, participated in the study. Results of the multiple regression revealed that gender significantly predicted turnover intention; with female employees showing higher tendency than males. Coping ability significantly predicted turnover intention such that bank employee who could cope effectively with the challenges on the job reported a significantly low level of turnover intention. Therefore, management and human resource personnel of various banks in Nigeria should design intervention strategies to enhance workers' ability to cope with job stress in order to reduce turnover intention.

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