Benue State University, Makurdi

CONFLICT RESOLUTION STRATEGIES AND ORGANIZATIONAL GROWTH IN MANUFACTURING ORGANIZATIONS: A STUDY OF MIKAP NIG LTD MAKURDI, BENUE STATE

Annum, Michael Terngu & Dr. Abata Richard Yon

Department of Business Management,
Benue State University,
Makurdi,
Benue State Nigeria.
annummyke@gmail.com, +2348035975440

Abstract

This study evaluates conflict resolution strategies and organizational growth in manufacturing organizations: A study of Mikap Nig Ltd. Participants comprised 65 employees selected through the use of stratified random sampling technique. Data were generated through the use of validated structured questionnaire. Descriptive and inferential statistics were employed to analyze data collected from the respondents. Employing multiple linear regression analysis through SPSS, the results of the empirical tests showed a significantly positive relationship between conflict resolution strategies (avoiding, accommodating, compromising, and collaborating) and organizational growth. Also, the result of the regression analysis indicated that compromising, and collaborating strategies displayed the highest significant positive correlation with organizational growth in Mikap Nig Ltd. In addition, study findings revealed that conflicts arose over multiple factors of organizational experiences based on economic and goal incompatibility orientations in the workplace. The study concluded that conflict was an unavoidable phenomenon in organizational life and it could contribute to or detract from organizational growth depending on the conflict resolution methods adopted in the organization.

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