THE INFLUENCE OF PSYCHOLOGICAL EMPOWERMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AMONG NURSES AT FEDERAL MEDICAL CENTRE, MAKURDI.
Kwasedoo Martha Ngbea (Ph.D), Doofan Wanan and Imbur Moses Terfa
Abstract
This paper investigated the influence of psychological empowerment on organizational citizenship behavior among nurses at Federal Medical Centre, Makurdi. A cross-sectional survey design was used for the study and the researcher used 107 participants which were drawn from various wards in the hospital 56 (52.3%) male and 51 (47.7%) female. The ages of the participants ranged from 1831 and above. Two instruments were used for the study which include psychological empowerment scale developed by Spreitzer (1995-1996), and organizational citizenship behaviour scale developed by Onyishi (2007) with adequate reliability and validity. Findings indicated that, there was a significant influence of psychological empowerment on organizational citizenship behaviour among nurses at Federal Medical Centre, Makurdi β = -.105; t= -1.487; p < 05. The findings were discussed in line with other related works and it was recommended among others that, provision of empowerment both psychologically and physically is very vital in every organization as it has been proven beyond reasonable doubts that, psychological empowerment has a significant role to play in the organizational citizenship behaviour and by extension will enhance maximum performance in such organizations.
Key words:
Psychological Empowerment, Citizenship Behaviour, Federal Medical Center, Makurdi